Here you can check the frequently questions in the anonymous reporting channel of Asuncion Klinika
If there is an emergency, should I use this channel?
No, this channel is not designed to manage emergencies. Contact the authorities or emergency services in this case.
Is anonymity guaranteed in the complaint?
In the reporting process you can decide whether to report your personal data or not. If you choose not to do so, you will need to establish your own monitoring through the reporting channel to see progress and resolution. The channel will offer you a username and password to access the progress of the complaint. The channel is independent of the company and does not record information about the IP from which it connects.
Sarbide kodea galdu dut kexaren egoera egiaztatzeko Zer egin dezaket?
Zoritxarrez, eta segurtasun arrazoiak direla-eta, informatzaileak bakarrik daki zure sarbide kodea eta pasahitza. Horietakoren bat galtzen baduzu, ezin izango duzu komunikazioaren jarraipena egin, horrek ez du esan nahi komunikazioak bere ibilbidean jarraitzen ez duenik, besterik gabe esan nahi du ezin izango duzula ikusi nola aurrera egiten ari den, edo eman. informazio gehiago enpresak hala eskatzen badu.
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